What is the art charge?
Art charges are $30.00 per hour. Your customer service representative will be glad to quote an art charge for your job.
How do I proof my artwork?
Art must be approved prior to production. An email will be sent to you with the design or you can come in and proof the artwork at our location.
May I cancel an order?
Orders that have not been embroidered can be cancelled. However, restocking fees will be charged to cover the cost of sending the items back to the distributor. Artwork and digitizing fees will be charged on orders that have been cancelled if they were cancelled after the artwork was completed.
May I embroider on supplied garments?
Embroidery on garments that have not been washed or worn will be accepted. However, we are not responsible for your garments if they get damaged during the embroidery process. You will be charged per garment depending on how many stitches are in the design and the quantity of pieces we embroider. Please view the pricing listed below. Design and digitizing charges will be handled the same as if we provided the garments.
|
PIECES |
7-24 |
25-36 |
37-71 |
72-143 |
144-599 |
STITCHES |
|
|
|
|
|
|
5000 |
|
5.00 |
5.25 |
5.05 |
4.90 |
4.75 |
5500 |
|
5.20 |
5.45 |
5.25 |
5.05 |
4.90 |
6000 |
|
5.40 |
5.65 |
5.45 |
5.20 |
5.05 |
6500 |
|
5.60 |
5.85 |
5.65 |
5.35 |
5.20 |
7000 |
|
5.80 |
6.05 |
5.85 |
5.50 |
5.35 |
7500 |
|
6.00 |
6.25 |
6.05 |
5.65 |
5.50 |
8000 |
|
6.20 |
6.45 |
6.25 |
5.80 |
5.65 |
8500 |
|
6.40 |
6.65 |
6.45 |
5.95 |
5.80 |
9000 |
|
6.60 |
6.85 |
6.65 |
6.10 |
5.95 |
9500 |
|
6.80 |
7.05 |
6.85 |
6.25 |
6.10 |
10000 |
|
7.00 |
7.25 |
7.05 |
6.40 |
6.25 |
10500 |
|
7.20 |
7.45 |
7.25 |
6.55 |
6.40 |
11000 |
|
7.40 |
7.65 |
7.45 |
6.70 |
6.55 |
11500 |
|
7.50 |
7.85 |
7.65 |
6.85 |
6.70 |
12000 |
|
7.80 |
8.05 |
7.85 |
7.00 |
6.85 |
12500 |
|
8.00 |
8.25 |
8.05 |
7.15 |
7.00 |
13000 |
|
8.20 |
8.45 |
8.25 |
7.30 |
7.15 |
13500 |
|
8.40 |
8.65 |
8.45 |
7.45 |
7.30 |
14000 |
|
8.60 |
8.85 |
8.65 |
7.60 |
7.45 |
14500 |
|
8.80 |
9.05 |
8.85 |
7.75 |
7.60 |
15000 |
|
9.00 |
9.25 |
9.05 |
7.90 |
7.75 |
The above pricing applies to the same design on the same type garments.
Threads: 3 colors included in the above prices
What credit cards do you accept?
We accept Visa & MasterCard and American Express
What is Digitizing?
Digitizing is a process of converting graphic art into an embroidery format, so that computerized embroidery machines read and replicate it with a series of appropriately colored stitches.
What is the cost to have my logo digitizing?
There will be a one time fee of $10.00 per 1,000 stitches in your logo or design.
May I embroider my name on a garment?
Yes, we can embroider your name on a garment. Left chest pocket area or right chest pocket area are most common.
How do I pay for my order?
We accept cash, check, and charge: Visa, MasterCard or AMEX for payment. The name the order is placed in is who will be responsible for payment of the order. All checks should be written to them, and then they can write the finale check to New Directions or pay by cash or credit card. WE DO NOT ACCEPT MULTIPLE CHECKS FOR A SINGLE ORDER. In addition, all orders require a half down payment prior to the start of a job. The finally payment will be collected when the job is complete.
How will I receive my order?
Orders can be picked up at the New Directions office during store hours. Or shipped via UPS at the customers’ expense.
What are your prices?
Please contact our staff for your custom quote.
What is your return policy?
We cannot accept returns on decorated or washed garments under any circumstances.Do you do rush orders?
Rush orders are available. Please call us today to see if your order can be fit into our production schedule. Rush charges do apply during peak business seasons.
Do you do rush orders?
Rush orders are available on a case by case basis. Please call us today to see if your order can be fit into our production schedule. Rush charges do apply during peak business seasons.
How do I sign up for tax exempt status?
Sales tax cannot be taken off an account until New Directions has a signed tax exempt form with your tax exemption number on file. The tax exempt certificate name must be the same name as on the account. Individuals are not tax exempt.
Will I receive an embroidered sample?
An embroidered sample of your logo or design is available upon request; otherwise artwork will be approved online and your order sent to production.
Can I have my order shipped?
New Directions can ship any orders via UPS. Standard UPS rates will be charged at the customer’s expense unless otherwise noted.
What are your standard embroidery locations and size?
Adult garments- 3.5" square is our standard pocket area embroidery size. Hats are sized at 4"w x 2"h. Embroidery on the sleeve is sized at 2.5"w x 2.5"h.
What are your terms?
Half –down on all orders is required before ordering any garments. The balance will be paid upon delivery of garments.
What is your turnaround time?
Our standard turn around time is two weeks from the receipt of your order and art approval. Please add an additional week for orders requiring digitizing. Rush orders are available, please contact our staff.
Ad Specialty
Do you know the true power of promotional products and the way to use them most effectively? The "staying power" of promotional products is what makes the difference. Imprinted with your company name, logo and phone number, promotional products continue to remind people of your organization long after they have received the items. Used creatively, promotional products can help differentiate your organization and help you generate new business.
Sageworld.com - search engine
|
